Tech Mahindra Chat Process Jobs 2026 for Freshers

Are you looking for an exciting career opportunity in the private sector? Tech Mahindra has announced recruitment for the Chat Process role, offering an excellent opportunity for fresh graduates to start their professional journey with one of India's leading technology and business services companies. Candidates with strong communication skills and a graduate degree are encouraged to apply for this opportunity.

Job Overview

Company Name Tech Mahindra
Job Role Chat Process Executive
Job Type Full-Time
Location India
Experience Freshers Eligible
Qualification Any Graduation
Salary Approximately ₹3 LPA
Application Mode Online

Company Overview

Tech Mahindra is a globally recognized technology and business solutions provider serving clients across various industries. The company delivers innovative digital transformation, IT consulting, customer support, and business process services. With a strong focus on technology-driven growth and employee development, Tech Mahindra provides excellent career opportunities for young professionals and fresh graduates.

Job Role

The Chat Process Executive role involves handling customer queries through chat platforms and providing timely support to ensure customer satisfaction. Candidates are expected to communicate professionally, resolve customer concerns, and maintain service quality standards.

Eligibility Criteria

  • Candidates must be at least 18 years of age.
  • Freshers are eligible to apply.
  • Applicants should possess excellent written communication skills.
  • Must be willing to work in a customer support environment.
  • Basic computer knowledge is required.

Educational Qualification

Candidates who have completed graduation in any discipline from a recognized university or institution are eligible to apply for this position.

Required Skills

  • Strong written and verbal communication skills.
  • Good typing speed and accuracy.
  • Basic computer proficiency.
  • Problem-solving abilities.
  • Customer service orientation.
  • Ability to multitask efficiently.
  • Attention to detail.
  • Team collaboration skills.

Key Responsibilities

  • Respond to customer queries through chat support channels.
  • Provide accurate information regarding products and services.
  • Resolve customer concerns within the defined timelines.
  • Maintain professionalism while interacting with customers.
  • Record and update customer interactions in company systems.
  • Escalate complex issues to the relevant departments when necessary.
  • Ensure customer satisfaction by delivering quality support.

Salary Details

The expected salary package for this role is approximately ₹3 Lakhs Per Annum (LPA). Actual compensation may vary depending on location, business requirements, and company policies.

Job Location

The selected candidates may be assigned to Tech Mahindra offices based on business requirements. Applicants should be flexible regarding work location and shift schedules.

Selection Process

The recruitment process may include the following stages:

  • Application Submission
  • Resume Screening
  • Online Assessment
  • Communication Skill Evaluation
  • HR Interview
  • Final Offer

Benefits

  • Competitive salary package.
  • Career growth opportunities.
  • Professional work environment.
  • Skill development and training programs.
  • Exposure to industry-leading technologies.
  • Employee engagement activities.
  • Opportunity to work with a global organization.

How to Apply

Interested candidates can apply for the Tech Mahindra Chat Process position by following the steps below:

  1. Visit the official Tech Mahindra Careers website.
  2. Navigate to the Careers or Jobs section.
  3. Search for the Chat Process or relevant customer support openings.
  4. Review the job description and eligibility requirements.
  5. Complete the online application form.
  6. Upload your updated resume.
  7. Verify all entered information carefully.
  8. Submit the application and wait for further communication from the recruitment team.

Official Application Link:

Disclaimer

This article is created for informational purposes only. Recruitment details may change at the discretion of the employer. Candidates are advised to verify all information, eligibility criteria, and application requirements through the official company website before applying. We do not guarantee recruitment, selection, or employment opportunities.